Payment Policy
When you're ready to complete your purchase, click the Proceed to Checkout button. If you already have an account, please log in. If not, you’ll be prompted to create one, or you can choose to check out as a guest.
On the payment screen, you’ll see the total cost of your items. Please enter your payment details and provide your billing address to proceed.
Home Store 18 India accepts the following payment methods:
- Visa
- MasterCard
- Cash on Delivery (COD)
How do I know my payment transaction is secure?
We prioritize the security of every payment transaction to ensure your information remains safe. All transactions are processed within a secure environment using 128-bit SSL encryption. You can verify your connection is secure by looking for a padlock icon in your web browser. Additionally, we do not store your payment information after your order is completed—it is sent directly to our banking partners for processing.
We are committed to providing a safe and seamless online shopping experience. As part of our security measures, we may conduct additional screening on some transactions. In such cases, we might need to confirm certain details with you before completing your order. Please ensure your contact information is accurate and up to date so we can reach you if necessary. Your safety and peace of mind are our top priorities with every purchase.
Prepaid Return & Refund Policy Home Store 18 India 1. Return Requests on Prepaid OrdersIf a customer places a prepaid order and later initiates a return without receiving the delivery, ignores confirmation calls/messages, or refuses the order without valid reason, it will be marked as an.
2. Refund for Unresponsive ReturnsIn such cases where the prepaid order returns to us due to non-response or refusal:
- Only 50% of the prepaid amount will be refunded.
- The remaining 50% is deducted to cover shipping, handling, and processing costs.
- Refunds are processed to the original payment method within 7–10 business days after the returned
If the return is initiated due to a genuine issue such as:
- Wrong item received
- Damaged or defective product
- Quality concerns verified by our support team
Then a 100% refund or replacement will be provided after proper validation.
Contact US:
Email: support@homestores18india.in
Address: Building no 108, Phase-1, Udyog vihar, Gurugram, Haryana, 122016